Skip to main content
G-Shock Help Centre home page
  • Help Center
  • Submit a request
  • Submit a request
  1. G-Shock
  2. Service & Repair
  3. The Repair Process

The Repair Process

All you need to know about the repair process from start to finish

  • Q. How long will my repair take?
  • Q. How do I know if I need a repair?
  • Q. What if the part is not in stock in the UK Service Centre?
  • Q. Can I track my repair?
  • Q. I opened my Casio product to try to repair it myself, but was unsuccessful. Can Casio still repair it for me?
  • Q. Is my product counterfeit?
  • Q. Who will repair my Casio product?
  • Q. What parts do you use to repair my product?
  • Q. Can you fix the fault on my watch over the phone?
  • Q. How can I pay for my repair?
  • Q. How do I send my product to you?
  • Q. How do I send my product in for repair?
© CASIO ELECTRONICS CO. LIMITED
Powered by Zendesk